What is ByeTv?
ByeTv is a cloud-based, end-to-end video streaming solution. It enables individuals, companies and enterprises to broadcast their events on the internet.
What is basic difference between free and pro accounts?
ByeTv free streaming is supported by advertisements and includes our logo on the video player.
Pro streaming is 100% white-label service. The player doesn't have any ads or logo and you can hide your video stream on ByeTv too.
Is there any limit of concurrent viewers on free and pro accounts?
No, there is no limit of concurrent viewers on free and pro accounts. Both free and pro users share the same CDN resources. However, pro users will have 100% white-label, ads-free streaming service. Please note fair-usage policy applies on pro accounts.
Do I get dedicated space on my pro account?
No, you will not get dedicated space on purchase of pro plan and will be sharing the same CDN resources.
What is your DMCA policy?
Your channel will get banned in case we receive a valid DMCA notice. DMCA policy is same for both free and pro accounts. Please consult our DMCA policy for more information.
How many channels can I create under a single pro account?
You can create unlimited channels under a single pro account. All channels created under a pro account will have same pro advantages.
Can I share my pro account with my colleagues/friends?
Any abuse of the pro account will result in termination of your account and no refunds will be issued.
What is the maximum bit-rate allowed for streaming?
You can stream each channel at maximum 800Kbps. The maximum allowed bit-rate is same for both free and pro accounts.
Can I cancel my pro account anytime?
Pro accounts are renewed on monthly basis. You can cancel your pro account anytime by sending an email to firstname.lastname@example.org You'll be able to access your pro account until your current pay period has ended (i.e 30 days from your last payment).
I have another question.
Please send an email to email@example.com for sales questions, and firstname.lastname@example.org for technical and support related queries.